Shipping policy

Thank you for shopping with FernTech! We are dedicated to delivering your products quickly and efficiently. Please review our shipping policy below:

Processing Time:

  • All orders are processed within 7 business days. Orders placed on weekends or holidays will be processed on the next business day. 

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer standard shipping with estimated delivery within 7-10 business days.
  • Expedited shipping options are available at an additional cost and will be displayed at checkout.
  • Please note that delivery delays can occasionally occur due to unforeseen circumstances beyond our control.
  • We DO NOT offer open box delivery.

Shipment Confirmation & Order Tracking:

  • You will receive a shipment confirmation email containing tracking information once your order has been shipped.
  • The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

  • FernTech is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

  • FernTech is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping:

  • We currently do not offer international shipping.

Returns Policy:

  • Please refer to our Returns Policy for detailed information on returning items.

Questions:

  • If you have any questions about the delivery and shipment of your order, please contact us at juhiinfotech@gmail.com

Changes to This Shipping Policy:

  • FernTech reserves the right to modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website.